Question 1

Why should I get my windows cleaned?

Accepted Answer

Clean windows not only boost your property’s appearance, making it brighter and more inviting, but also let in more natural light, which can improve mood and energy. Regular cleaning helps prolong window life by preventing damage from dirt and debris, and it also improves indoor air quality by removing allergens. Plus, sparkling windows give you a clearer, more enjoyable view of the outdoors.

Question 2

Why should I get my gutters cleaned?

Accepted Answer

Regular gutter cleaning is essential to prevent water damage to your roof, walls, and foundation, avoid pest infestations and mosquitoes, maintain your home's appearance and value, and save money by preventing costly repairs. Clean gutters reduce safety risks and keep your property in good condition.

Question 3

Why should I hire you?

Accepted Answer

At Mother Gutters, we prioritize safety, quality and convenience for our clients.  We are fully licensed and insured, equipped with the right tools and training to safely clean windows and gutters.  Our cleaning techniques and professional equipment deliver a streak-free, crystal-clear finish that enhances the appearance of your home.  Additionally, our efficient service saves you valuable time by completing the job in a couple of hours, giving you your weekends back!

Question 4

How often should I schedule window cleaning for optimal results?

Accepted Answer

For consistently clean and bright windows, we recommend cleaning windows at a minimum twice a year, typically in the spring and fall.  You may want to have us come out more than that, depending on your location and environmental factors. Regular maintenance prevents buildup from becoming permanent staining and keeps your home looking its best year-round.

Question 5

What is included in your interior window cleaning service?

Accepted Answer

Our interior window cleaning service includes a thorough wash and detailing of each window pane, frame, sill, and screen.

Question 6

What precautions are taken to ensure the cleanliness of my home during the window cleaning process?

Accepted Answer

Our team is trained to respect and protect your home environment. We use protective coverings as needed and work carefully to avoid any mess. Our team will leave your home as clean as we found it, but with much cleaner windows.

Question 7

Why do I need solar panel cleaning?

Accepted Answer

Dust, pollen, and other debris can accumulate on your solar panels, reducing their efficiency. Regular cleaning ensures they operate at maximum effectiveness, helping you save on energy costs.

Question 8

How often should I clean my solar panels?

Accepted Answer

It's recommended to clean your solar panels every six months, but this can depend on your local environment. High pollen areas, frequent dust storms, or local construction may require more frequent cleaning.

Question 9

How often should commercial property windows be cleaned?

Accepted Answer

We recommend our recurring service, which typically ranges from monthly to quarterly cleanings, depending on your building type and location. Regular cleanings ensure your property's appearance makes a lasting impression.

Question 10

What are tracks and do you clean them?

Accepted Answer

At Mother Gutters, we consider tracks for sliding windows where the window slides.  For awning windows, the part behind the weather stripping that is unseen when the window is closed.   There is a separate charge for track cleaning.

Question 11

Do you come when it's raining?

Accepted Answer

Except for extreme weather conditions, we come rain or shine.  If it is raining on the day of your service appointment with us, we offer a 5-day Rain Guarantee, so you can be assured that your windows will be crystal clear when the rain is done.  
If you have booked both exterior & interior cleaning, and we cancelled exterior due to extreme weather, we will proceed with interior cleaning on the day of the appointment and book another day for the exterior cleaning.

Question 12

What is your 5-day Rain Guarantee?

Accepted Answer

In the situation where it is raining, but precipitation is light, we will proceed as scheduled because the rain will not affect the cleaning process.  Our 5-day guarantee allows you to have full confidence that your windows will be clean following a rain.  If your windows have any spots after our visit, you can call us within the 5 days following, and we will come to touch up your windows free of charge.

FAQs